Contact information
ToteLoom is committed to providing accessible customer support for questions related to our products, orders, shipping, returns, refunds, and website.
Business Information
Business Name: ToteLoom
Website: ToteLoom.store
Email: support@ToteLoom.store
Phone: (888) 288-2106
Address: 1049 Old Malone Hwy, Kahnawake, Quebec J0L 1B0, Canada
Established: 2022
Customer Service
Our customer support team can assist with:
- Product questions and general information
- Order status inquiries
- Shipping and delivery questions
- Return requests
- Refund inquiries
- Damaged, defective, or incorrect products
- Order changes or cancellation requests
- General website and purchasing assistance
For order-related inquiries, please provide your order number and the email address associated with your purchase.
Returns
Eligible purchases may qualify for a free return within 30 days of delivery under our Return & Refund Policy.
Please contact us before returning an item so we can provide the appropriate instructions.
Shipping
ToteLoom offers free worldwide shipping, with estimated delivery generally taking 7–10 business days after processing.
Contacting ToteLoom
The preferred method for detailed order-related requests is email at support@ToteLoom.store. You may also contact us by phone at (888) 288-2106.
Written correspondence may be addressed to ToteLoom, 1049 Old Malone Hwy, Kahnawake, Quebec J0L 1B0, Canada.