Terms of service
Welcome to ToteLoom. These Terms of Service govern your access to and use of ToteLoom.store and purchases made through our website.
By accessing our website, creating an order, or using our services, you agree to these Terms of Service and all applicable laws and regulations.
1. Online Store Terms
By using this website, you represent that you have the legal capacity required to enter into transactions through our store under the laws applicable to you.
You may not use our products, website, or services for unlawful, fraudulent, abusive, or unauthorized purposes.
2. Product Information
We make reasonable efforts to present product descriptions, photographs, dimensions, features, colors, and other information accurately.
However, product colors and appearance may vary slightly depending on lighting, photography, screen settings, manufacturing variations, and other factors.
We reserve the right to correct typographical errors, inaccuracies, or omissions when identified.
3. Prices and Availability
Product prices and availability may change without prior notice where permitted by law.
We reserve the right to modify or discontinue products and to limit quantities available for purchase.
The price applicable to an order will generally be the price displayed and confirmed during checkout, subject to correction of obvious errors and applicable law.
4. Orders
Submitting an order does not necessarily guarantee acceptance.
We reserve the right, where legally permitted and reasonably necessary, to reject or cancel orders due to suspected fraud, payment issues, product unavailability, pricing errors, shipping restrictions, or incorrect customer information.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.
5. Billing and Account Information
Customers agree to provide accurate, current, and complete billing, shipping, and contact information when placing an order.
You are responsible for ensuring that delivery information is correct before completing checkout.
6. Shipping
ToteLoom provides free worldwide shipping.
Our estimated shipping time is generally 7–10 business days, excluding any separately stated processing time.
Delivery estimates are not guarantees. Customs processing, carrier disruptions, weather conditions, public holidays, incorrect addresses, or circumstances outside our reasonable control may affect delivery times.
7. Returns and Refunds
Eligible purchases may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
Please review the Return & Refund Policy before initiating a return.
8. Intellectual Property
Unless otherwise stated, the content made available through ToteLoom.store—including branding, written content, graphics, layouts, and other original website materials—is owned by or licensed to ToteLoom and is protected by applicable intellectual property laws.
Unauthorized commercial copying, reproduction, redistribution, or exploitation is prohibited.
9. Prohibited Uses
You may not use the website to engage in fraud, distribute malicious software, interfere with website security, collect information unlawfully, impersonate another person, violate intellectual property rights, or engage in conduct prohibited by applicable law.
10. Third-Party Services
Our website may rely on third-party services for payments, shipping, analytics, hosting, and other operational functions.
The use of certain third-party services may also be subject to their respective terms and privacy practices.
11. Disclaimer and Limitation of Liability
To the fullest extent permitted by applicable law, ToteLoom does not guarantee that access to the website will always be uninterrupted, error-free, or completely secure.
Nothing in these Terms excludes or limits any rights or remedies that cannot lawfully be excluded or limited under applicable consumer protection laws.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, operations, or legal obligations.
The latest version will be published on ToteLoom.store with an updated revision date.
13. Contact
Business Name: ToteLoom
Website: ToteLoom.store
Email: support@ToteLoom.store
Phone: (888) 288-2106
Address: 1049 Old Malone Hwy, Kahnawake, Quebec J0L 1B0, Canada
Established: 2022